At Harvyo.com, your satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a hassle-free return and refund policy within 15 days of receiving your order. Please read the details below to understand our process.

1. Eligibility for Returns

  • Products can be returned within 15 days from the date of delivery.
  • Items must be unused, in their original condition, and include all original packaging, accessories, and tags.
  • Certain items, such as perishable goods, personalized products, or products marked as non-returnable, may not be eligible for returns. Please check the product description for details.

2. How to Initiate a Return

To start a return process, follow these steps:

  1. Contact us at support@harvyo.com with your order details, including the order number and the reason for the return.
  2. Our customer support team will guide you through the return process and provide instructions on how to send the product back to us.
  3. Once you receive our confirmation, pack the item securely and ship it using a reliable courier service with a tracking option.

3. Conditions for Refunds

  • Refunds will be processed after the returned item is received and inspected to ensure it meets our return eligibility criteria.
  • Items that are damaged, used, or not in their original condition may not qualify for a full refund.
  • Refunds will be issued to the original payment method used for the purchase. Please allow 5-7 business days for the refund to reflect in your account.

4. Return Shipping Costs

  • If the return is due to an error on our part (e.g., incorrect or defective item), we will cover the return shipping costs.
  • For all other returns, the customer is responsible for the return shipping fees.

5. Non-Refundable Scenarios

  • Products returned after the 15-day return window.
  • Items not in their original condition, missing accessories, or damaged due to customer negligence.
  • Products explicitly marked as “Final Sale” or “Non-Returnable.”

6. Exchanges

  • We currently do not offer direct exchanges. If you wish to replace an item, you can return the original item for a refund and place a new order for the desired product.

7. Cancellations

  • Orders can be canceled only if they have not yet been processed or shipped.
  • If the order has already been shipped, you can return it after delivery.

8. Contact Us

For assistance with returns, refunds, or any other questions, please contact our support team at:

We’re here to ensure a smooth and worry-free shopping experience for you at Harvyo.com. Thank you for shopping with us!